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What can we help you with?
Guidelines in case something goes wrong or is not working as expected.
What to do if LogTen Crashes?
Sending your logbook into Support for Testing
Troubleshooting iCloud Sync
Troubleshooting WiFi Sync
Restart iCloud Sync
Troubleshooting Subscription Issues
Generated report has gaps or missing data
Instrument time is missing from report
Legacy versions of LogTen Pro Issues
LogTen 6 and iOS 11 or later FAQ’s
Extracting Data directly from your iOS device using an iTunes Backup (recommended for LogTen 6 only)
How To Download Previously Purchased Versions of LogTen