Starting in iOS 13, Apple now allows direct access to LogTen's data files using the "Files" app. You first will need to locate the Files app on your iOS device. It will appear as the icon below.
How to Locate and Access the data
Open the Files application and in the Browse menu select On My [iPad/iPhone]. In this location, you will find the LogTen folder. You could save this folder as a backup, or you can go into the folder and access/save individual components. See the bottom of this article for instructions on how to save.
The LogTen folder contains 2 more folders. LogTenProData and Reports.
- LogTenProData folder contains two files. LogTenCoreDataStore.sql, which contains your logbook data. And Images, which contains pictures and signatures.
- Reports folder contains any Custom Reports you may have created within the My Report Templates file.
How to Save the Data
Once you decide what you want to save press the Select option in the top right. Then choose the folder/file so that a checkmark appears on it.
If the item you are saving is a folder (containing multiple files/folders within it) you will need to compress it first. To do this, select what you want to be saved (so that the checkmark appears on it), go to More in the bottom left, and select Compress.
This will create a .zip file of your data. Choose Select in the top right again, choose the .zip file and you can now either Share this to yourself or Move this file to a location using the options at the bottom of the screen.
For more information on using the Files app please see this Apple article: https://support.apple.com/en-us/HT206481
As always if you have any questions at all please feel free to contact support by submitting a ticket at the top of this page or by selecting Contact Support within the Help menu of LogTen.
LogTen uses an integrated database similar to Apple’s iPhoto, or iTunes. The application is only allowed to work in its own "sandbox" on your computer, but you can manually access the logbook database if you would like to manually make a copy of your data.
- Open Finder, select the Go menu at the top of the screen, then select the Go to Folder... menu item.
- Copy in the following:
~/Library/Containers/com.coradine.LogTenProX/Data/Documents/
A new Finder window will open with the contents of this directory. - You will see a LogTenProData folder. This directory contains your logbook database, and any images saved to your logbook.
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Copy this folder, and move it to where you would like to store your backup. Note: Please be careful and do not unintentionally move this folder.
As always if you have any questions at all please feel free to contact support by submitting a ticket at the top of this page or by selecting Contact Support within the Help menu of LogTen.
Comments
The location;
~/Library/Containers/LogTenPro.LogTenProX/Data/Documents/
is not correct on my iMac (running 10.10.5).
The correct location is
~Library/Containers/com.coradine.LogTenProX/Data/Documents
Thanks Paul...The article has been updated to reflect the differences between Big Sur and pre-Big Sur
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