How to Create a Computer-To-Computer Network

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If you're trying to sync on a hotel or airport wireless network, it's possible they are blocking the ports that LogTen requires for syncing. If this is the case, you can create a private network between your Mac and iPhone and see if this resolves the issue. To do this choose "Create Network" from the Wi-Fi menu on your Mac (located in the menubar at the top right of your screen near the clock).

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Create the network, noting the name of the new network.

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Connect your iPhone/iPad to this network from the Settings->Wi-Fi screen of your mobile device.

 

Ensure that your device has joined the network and that you are seeing a Wi-Fi symbol in the upper left. If you are having difficulty getting your device to join the network try turning the Cellular Data option to OFF from the Settings > Cellular  menu.

Close LogTen Pro on both your Mac and iPhone/iPad, relaunch and you should see your mobile device listed and available for syncing. 

If you continue to have difficulty send us a support request and we'll be happy to assist you!

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